1. Who we are
Tota Fruits & Veg (“we”, “us”, “our”) is a UK‑based wholesale supplier of fresh produce. We operate the totafruitsandveg.com website and our applications (together, the “Platform”). For most processing activities described in this policy we act as the “controller” of personal data within the meaning of the UK GDPR.
2. What data we collect
Names, business titles, and professional contact details for account management.
Order history, delivery locations, and business communication logs.
IP addresses, device identifiers, and platform usage metrics for security.
Delivery notes, business logos, and messages sent to our support teams.
4. How we use your data
We use personal data to create and manage business accounts; authenticate users; process orders; pick, pack and deliver goods; and issue invoices. This includes sending operational notifications about order status and delivery windows.
We do not use invasive third‑party tracking or behavioural advertising cookies on the Platform.
5. Lawful bases
- Contract Necessary to perform our wholesale service for your organisation.
- Interests Securing the platform, preventing fraud, and improving logistics.
- Legal Tax compliance, accounting, and responding to regulatory requests.
6. Who we share data with
We do not sell personal data. We share data only with trusted service providers to the extent necessary, such as hosting providers, logistics route planners, and professional advisors. All providers are bound by strict documented instructions.
9. Your rights
Under the UK GDPR, you have the right to request access, rectification, erasure, or restriction of your data. You may also object to certain processing activities.
How to exercise your rights:
Contact our privacy team at [email protected]. We aim to respond to all requests within one month.
10. Cookies
Our Platform uses essential cookies only for session management and security. These are necessary for the Platform to function and cannot be switched off. We do not use marketing or tracking pixels.